The Dispatch
The Dispatch is where the ICCRA community thinks out loud. Practitioner perspectives, commentary, and analysis across People and Performance, Operations, Environment and Ergonomics, and Technology - written by the people who lead and work in critical control rooms, not about them.
Content comes from ICCRA members, Impact Partners, and invited contributors from across the sectors we serve. Some articles are open to all; others are reserved for members. Where content is member-only, you will be prompted to log in or join.
Human-Centered Design, Holistic Ergonomics and AI-Supported Decision Making Control rooms are among the most demanding work […]
Frequentis’ Alexander Preinerstorfer on why control room transformation must prioritise operators over technology, and the strategic principles that […]
WOW! What an inspiring day. It was a real honour for ICCRA to host yesterday’s 𝗖𝗼𝗺𝗺𝗮𝗻𝗱 […]
[Sponsored by Frequentis] As the demands on critical control rooms and operations centres grow, public safety […]
[Sponsored by CTF Consoles] In today’s mission-critical environments, from utilities and security centres to air traffic […]